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Trap/Release

Troubleshooting  

Problem: KickKeys cannot trap Microsoft Word or Microsoft WordPad or Outlook or Outlook Express.

Possible Solutions:

  • KickKeys is not set to trap the application. Right-click on KickKeys icon in the system tray and navigate to "Application" menu. Ensure that the applications Microsoft Word , WordPad , Outlook and Outlook Express are checked. If any of these four is unchecked it will not trap that application. You can set these options by opening up the Console form too.
  • The application was opened after KickKeys had issued the Trap command. Left-click on KickKeys icon in the system tray to release all the applications. Then left-click it again to re-trap applications.
  • The application has become unstable. Release the applications  

Problem: Garbage characters appear in Microsoft Word

Possible Solutions:

  • Microsoft Word uses auto-correct features which you need to turn off. While automatically changing the first letter of a sentence to capital letter is ok for English language, it produces incorrect letters for Bengali or Hindi. To turn off auto-correct features go to tools menu in Word and click on autocorrect. Ensure that all autocorrect featurs are unselected in the autocorrect tab.

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